Entry requirements and travel documents
Customers who do not present a mandatory document will be denied boarding.
Travel certificates may be downloaded on the French Ministry of the Interior's website.
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Entry requirements to Reunion island
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Entry requirements to Reunion island
As from Monday 18 January 2021, conditions for entry and types of authorized tests for travel to France and the French Overseas Departments will change.
Until February 28th, 2021, passengers travelling to/from Reunion island must have a compelling reason for their travel, due to the outbreak of Covid-19. Compelling reasons include:
Personal or family reason (including return home), An emergency health reason, Professional reason that cannot be postponed.
Each traveler must be able to:1- Present at check-in/boarding a document justifying the overriding reason for the trip.
📄 Download the document2- From March 3rd, 2021, send to the Prefecture of Reunion Island the documents justifying the overriding reason at the latest 6 days before departure and present the receipt at check-in/boarding. This procedure is mandatory.
📄 Send supporting documents3- Fill out the mandatory tracking form no later than 48 hours before departure and present the receipt with the QR code at check-in and boarding.
The receipt can be downloaded on your mobile phone or printed.
📄 Go the online registration form4- For all passengers aged 11 years or older, present at boarding a negative RT-PCR test performed 72 hrs prior to departure. The test is optional for passengers under 11 years of age. Antigen tests are no longer accepted since January 18th, 2021.
The date of the test must be indicated on the results.
5- Upon their arrival in Reunion Island, travelers commit to a 7-day self-isolation period, at home or in the place of their choice. At the end of this 7-day self-isolation period, travelers agree to undergo a second PCR Test. This test limits the spread of the virus on the territory.
See the list of laboratories in Reunion Island -
Entry requirements to French Polynesia
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Entry requirements to French Polynesia
From February 3rd, passengers travelling to/from French Polynesia must have a compelling reason for their travel, due to the outbreak of Covid-19. Compelling reasons include:
Personal or family reason (including return home), An emergency health reason, Professional reason that cannot be postponed.
Each traveler must be able to:1- Present at check-in/boarding a document justifying the overriding reason for the trip.
📄 Download the document2- From March 3, 2021, declare to the representative of the State in French Polynesia the compelling reason for the trip at the latest 6 days before departure and present the approval at check-in/boarding (document sent by email and available on the application). This procedure is mandatory.
📄 Submit a request3- For all passengers aged 11 years or older, present at check-in/boarding a negative RT-PCR molecular test for SARS-CoV-2 performed 3 days prior to departure.
For passengers who failed to obtain a negative result of RT-PCR test on time (before departure), an antigen test is accepted if it is performed by a doctor, nurse, pharmacist or in a laboratory. At boarding, the traveler will have to present a certificate of completion of the RT-PCR test and a medical document showing the negative rapid antigen test.
The date of the test must be indicated on the results.4- Provide at check-in/boarding a sworn statement declaring he/she is free of COVID-19 symptoms and have not been in contact with a confirmed COVID-19 case
📄 Download the sworn statement5- Fill out the the online health registration form on official ETIS platform and present at check-in/boarding a printed receipt
📄 Go to etis.pf website
6- Upon arrival in French Polynesisa, travelers are required to complete a fortnight which can be carried out at home if the person certifies that it can be done wihtout the risk of meeting a third person and without the risk of contamination.The request for a fortnight at home or in a dedicated centre must be made 72 hours before the departure of the flight for French Polynesia by the passenger.
📄 Submit a request for quarantine in French Polynesia
7- Provide at boarding an Electronic Travel Authorization (ETA) if the flight is transiting to Vancouver (Canada).
📄 Request an Electronic Travel AuthorizationCurfew in French Polynesia
Until April 07th 2021, curfew measures apply in Tahiti and Moorea between 10:00 pm and 4:00 am. In case of travel during this time slot, you must have a special certificate.
It can be downloaded, in digital version, in .pdf format, or can be written on plain paper.
📄 Download the exemption certificateFurther information
RT-PCR molecular test for SARS-CoV-2
- List of approved and non approved tests
- The test is optional for passengers under 11 years of age.
- Passengers who may have not been able to get tested before departure or with a positive result will be denied boarding.
- The test results can be showed on a mobile phone. The test date and the test type must be clearly readable.
Online health registration form
- Your application must be filled out within 3 days before your flight, after you received the result of the RT-PCR test.
- After completing all the information required in the application ETIS, you will receive a receipt.
- Remember to print the receipt, the printed version will be requested at boarding and upon arrival at Tahiti.
It is the passenger responsibility to secure all necessary travel documents and to follow these guidelines for entry. For this reason, we recommend to consult before departure the website of Tahiti Tourisme where full details are posted:
➡️ Tahiti tourisme website
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When should I be tested?
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PCR AND ANTIGEN DETECTION TEST
For travel in Overseas Territories, it is mandatory for all travelers to perform an RT-PCR test (PCR Nasal Swab Test) 3 days before the flight's departure. This test can be carry out in a health autority center (hospital, clinic, medical centre, Covid-19 testing Center, or medical analysis laboratory) and the results of this test must be negative.
- The date of the test must be indicated on the results.
- A serological test is not valid for travel.
Rapid antigen test
Antigen tests are also accepted from Paris Orly to French Polynesia, but are subject to the following mandatory conditions:
In addition to the document showing the negative rapid antigen test, you will have to present a proof of having performed an RT-PCR test in a laboratory within 3 days; The test must be performed by a doctor, nurse, pharmacist or in a laboratory; It must be performed within 3 days prior to departure; The test result must be presented at check-in or boarding for passengers without checked baggage; The test result must be negative;
FROM CHECK-IN TO BOARDING, YOUR JOURNEY IS UNDER CONTROL
Anti Covid-19 measures
For the resumption of our flights, we are following official advice on health precautions relating to Covid-19.
Reminder: you are responsible for checking that your documents and their validity periods comply with the applicable laws and regulations.
Prior to your departure, please ensure that you are eligible to travel by checking that you have all the necessary travel documents for your departure country, destination and any stop-over countries. Find out more
Opt for Touchless Check-in
For a touchless check-in experience we highly recommend that you check-in online 48 hours before the flight (24hrs to/from the USA and Tahiti). At the airport, all you have to do is to go to the baggage drop-off area with your boarding pass.
Depending on your departure airport, your temperature may be checked using a non-contact infrared thermometer. Your temperature must be below 38°C/100.4 °F. If your temperature is higher than this, you may be denied boarding.
Hygiene measures at the airport
As a precaution, only travelers are invited to enter the terminal. For your safety, all customers are required to wear protective face coverings into the airport.
From check-in to boarding your itinerary within the airport is marked with floor markers to facilitate social distancing.
Find out about the health measures taken by airports and the conditions for entering the terminal by visiting airport's websites:
New boarding & disembarkation procedure
Boarding fewer customers at a time, from the back of the plane to the front to limit movement within the aircraft. It is important that you calculate your arrival at the airport according to our new procedures. Boarding starts 1h10 before departure! Check all useful deadlines to travel with complete peace of mind.
- From June 26, you will be able to bring on board a 12kg (26 lbs) piece of hand baggage and 1 accessory.
- Crew members are no longer allowed to handle them in the cabin.
SAFETY FIRST ON THE GROUND AND IN THE AIR
Deep cleaning of cabins
Between each and every flight, our aircraft undergoes a 2-hour disinfection process using a cleaning team of 9 agents, following a rigorous checklist where all customer contact areas are cleaned with an approved disinfectant.
In-flight hygiene measures
The cleanliness of our lavatories is checked by our crew members every 30 minutes.
During the flight, we ask you to limit your movement in the cabin. The gathering of passengers in the corridors is forbidden and the line to get to the lavatories must not exceed 2 people.
In-flight service
Onboard meals are made in accordance with food safety standards, prioritizing the use of sealed products: starter and dessert in sealed packages, dish heated to 170°C.
Duty free and snacks
Since July 10th, Duty-free and Blue Café sales are available again on French bee flights except the Duty Free on flights from Paris to Tahiti via Vancouver.
Rely on our crew
Crew are well trained and by your side to help you to comply with hygiene rules and safety measures throughout the flight.
Fly Well Protected
Wearing a mask is mandatory at the airport and on-board French bee flights for travelers aged 11 and above. The face mask is compulsory from the age of 11 years old in all public transport in France since May 11th 2020, however it is strongly recommended that children aged between 6 and 11 wear one.
Make sure to take your masks with you when you disembark. For health reasons, they must not be left in the seat pockets or on the ground. You can also use the bins available in the lavatories.
- At the airport:
It is compulsory to wear a face mask upon your arrival at the airport.
- On board:
- The decree n° 2020-860 dated 10 July 2020 has made the wearing of a surgical mask compulsory on board flights. This type of mask must be changed every 4 hours. Remember to bring a sufficient number of masks for your whole family and for the duration of a long-haul flight.
- FFP2 and FFP3 masks without valve are also allowed for passengers boarding French bee aircrafts.
- Cloth face masks are not accepted on board. Passengers refusing to wear a mask will be denied.
Fresh air throughout the flight
You will be flying an Airbus A350 XWB (Extra Wide Body), probably the most modern and highest-performing long-haul aircraft. Its air recirculation system consists of HEPA filters meaning High Efficiency Particulate Arresters.They have similar performance to those used in hospital operating rooms : they are able to capture viruses with a size equivalent to Covid-19 and cabin air is thus completely refreshed every 3 minutes.
For your safety, we recommend to avoid the use of personal air supply in order to limit the droplets projection.
Travel tips
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Useful documents
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1- Statement of health
From May 25, 2020, travelers are requested to fill out and carry with them a statement certifying they do not have any symptoms of a COVID-19 infection. The statement can be found below. -
Unaccompanied Minor (UM) service
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Since June 17th, 2020, we are delighted to once again be able to welcome children on board our flights, subject to seats available, and under certain conditions:
- the service is only available for children aged 8 years and older
- the child travelling alone must be in possession of a Liability waiver certificate
- the child travelling alone must be in possession of all the documents requested by the authorities
From July 10th, 2020, the service will be extended and available again for children aged between 4 and 11 years old. In addition to the usual documents, the child will be required to complete an RT-PCR test within 72 hours prior to flight departure if he or she travels from July 10th. -
Passengers with special needs
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Because of new security measures, we need to rethink the assistance for people requiring special attention. We invite our passengers with special needs to contact us in order to prepare their trip as well as possible. Contact page
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French bee's attentions
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Hand Sanitiser (wipes or gels) are available during boarding and and also in the aircraft throughout the flight.
Face masks are also available in case you have a problem with yours. -
On board seating
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When possible we do our best to optimize the seating across the cabin.
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Suspicion of Covid-19 on board
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Our aircrafts have been prepared to isolate anyone onboard who may feel unwell. If any suspected coronavirus cases occur, an epidemiological kit is available on board.
Hygiene guidance
When travelling as elsewhere, we recommend to follow these guidelines to protect yourself and others.
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| Wash your hands regularly using soap or hand sanitizer | Cough or sneeze into your elbow | Use only disposable tissues and discard them afterwards |
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| Avoid physical contact with others | Wear a face mask to avoid projections |
Useful links for your arrival
If you want to know more about security measures at the airport or about restrictions imposed by local authorities due to Covid-19, here is a short list of useful websites:
We set up and adapt exceptional measures in order help you to manage your booking and adjust your travel plans.
- Get the latest updates about our booking and rebooking policy
- Stay informed about our flight schedule
