Contact

For immediate assistance, don't hesistate to ask Bee-bot or to chat with one of its human colleague.

Chat with Bee-bot 

Find the answer to your question at any time with Bee-bot, the smart assistant of French bee. It can answer our most frequently asked questions and is available 24/7. You can start a chat with Bee-bot by clicking on the bottom right of this page.

Chat with an agent

If you have a specific question (e.g. regarding your booking), Bee-bot can put you in touch with our customer care by asking "chat with an agent" or by clicking on the icon at the top right of the widget.

• If someone is available, you'll be connected with an agent.
• If nobody is available, you'll have the opportunity to leave a written message.

1-833-376-7158 (toll free number) from the USA.
Opening time : from Monday to Saturday, 7am - 10pm (CST time)

• 5am - 8pm local time SFO
• 8am - 11pm local time NYC

Are you deaf or hard of hearing?

RogerVoice x French bee :

We are proud to work with Roger Voice to enable people who are deaf or hard of hearing to reach our customer service independently.

RogerVoice is an application that allows you to communicate with an interlocutor in two ways: either by text transcription of the voice or by using a sign language interpreter (via a video).

Customer support - Reply within 24hrs

Send us a message with a compliment, question or concern by using the widget with a question mark at the bottom right corner of this page.

Online Claim - Reply within 3 weeks

If you wish to make a claim regarding your trip, we're here to help. Please follow the button "Send a claim" just below.

Facebook Messenger

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